We build AI agents that process orders, answer customer inquiries and take over routine work. Custom-built, GDPR-compliant, measurable.
Live orders
Processed automatically by AI agents
1,284
processed
3
in progress
New orders
151
Quote to order
70%
Cost per ticket
€0.64
Connected to your systems
Orvus Agent
online
Brands we work with and for
* Platforms we run AI systems in for clients. A selection; further references under NDA.
A selection from current and completed projects.
0%
of customer service work is done by AI
Real data from the live system, 30 days
0 cents
per ticket instead of 17.83 euros
7-day average across 303 tickets
0%
of ticket closures run automatically
Response time: minutes instead of 10+ hours
No off-the-shelf products. Every solution is built for your business and runs inside our own brands first.
Our core and the most impressive thing we build: we connect your systems and put working AI inside them. Step one is a workflow in production, not a strategy phase.
27x
lower cost per support ticket
x20
content output without quality collapse
66%
of support work runs automatically
Minutes
response time instead of 10+ hours
Real data from our own support system: spam is filtered out automatically, quotes go out automatically. Your team only sees the cases that actually need judgment.
Ticket inbox
Processed live by the support agent
Support agent
online, replies in seconds
We do not replace teams. We build the pipeline around your existing creative and marketing team, so results become possible that conventional setups cannot reach. This is how a single product image becomes a full campaign:
Source image
AI-generated or your product photo
Ad creatives
3 to 5 variants, created automatically
Platforms
A/B tested, evaluated digitally
We build, automate and manage the entire process for our clients.
x15
more creative output, together with your team
All
platforms: your creatives run in parallel on Google, Meta, Pinterest and Reddit
+20%
click-through, because only tested winners get scaled
No projection: real numbers from our own customer service system, 7-day average.
Ticket handled manually
0per ticket
With AI agent
0per ticket
Real data from our own live system (2026). We determine what is possible for you in the analysis phase.
At 1,300 tickets per month
0
saved per month
Week 1
We look at your processes and find the tasks with the highest automation potential.
Week 2
You get a concrete plan: what the agent does, what it costs, what it saves.
Weeks 3 to 6
We build, test and integrate the agent into your existing systems.
ongoing
Ongoing monitoring, optimization and personal support. No ticket-system ping-pong.
Each agent owns one task completely and is connected to the tools you already use.
Support agent
Answers customer inquiries in your brand voice, around the clock
92%
closures automated
Order agent
Checks, confirms and hands orders to fulfillment & accounting
70%
of quotes become orders
Content agent
Creates and refreshes articles, product copy and newsletters for approval
16%
uplift from content refreshes
SEO agent
Rewrites titles and metadata, checks canonicals and indexing
24%
uplift from title rewrites
AI adoption is not a leap, it is a staircase. We meet you on whichever step you are on.
S1 · Assisted
Example: your team has a product text written and checks it themselves.
S2 · Copilot
Example: the agent fully answers the customer ticket, your team just clicks approve.
S3 · Autopilot
Example: an order comes in. Review, confirmation, invoice and shipping info run without anyone touching it.
S4 · Self-driving
Example: the system tests two offer variants against each other and scales the better one on its own.
Orvus is three brothers from Baelen, Belgium. We run our own e-commerce brands and build everything we offer for ourselves first. Operators, not agency people.
Our own brands: Steelmonks, Vegardians, Westerwerk, Cortenmeister.
Luis
AI systems & operations
Built the autonomous customer service and the outreach system Orvus wins its own clients with.
Jacob
Paid acquisition & creative
Runs PPC end to end on Google, Meta, Pinterest and Reddit, plus creative production at scale.
Phillip
Growth & platform relations
Growth experiments plus access at Meta, Google and other platforms that is otherwise hard to reach.
We connect the systems you already use (store, mail, CRM, accounting) and put working AI inside them: automatic ticket handling, order flows, content pipelines, reporting. Step one is always a workflow running in production, not a strategy phase.
Your data stays your data. We work GDPR-compliant, with a data processing agreement and EU hosting on request. Access runs through dedicated staff accounts with clear permissions.
No. We build, run and monitor the systems. Your team needs no programming skills, just the willingness to approve things.
AI takes over the routine, not the people. In practice we complement existing teams: in our PPC pipeline we usually work with the creative teams already in place. Where no team exists, or an agency only delivers activity, our automated flows replace that part.
First workflows typically run in production after 2 to 6 weeks. Our own customer service system reached 66% automation within 2 months.
Honest answer: it depends on the domain. On strong domains new content ranks in weeks; fresh domains take about six months to break out. Our curves show both.
Our content regularly ranks better after core and spam updates, while mass-produced content gets deranked. Clean on-site work, real references and structured hierarchies are the reason.
Content comes out of our own flow: structured, referenced, internally linked, with editorial approval. Thousands of articles for clients and our own brands run through it.
Google, Meta, Pinterest and Reddit, end to end: account architecture, creative testing, landing alignment and budget governance from one hand.
One source image becomes three to five variants running in parallel on the platforms. The winner gets scaled, the losers die fast. Testing is digital, not gut feeling.
Yes, usually. Existing creative teams stay the source of brand knowledge; our pipeline takes over production, variants and evaluation.
Depends on what we take over and how deeply we are integrated: the ongoing service runs between 1,500 and 25,000 euros per month. Implementation at the start is added depending on scope. After the intro call you get a fixed-price quote.
A 30-minute intro call, then an analysis of your processes, then the first workflow in production. Most projects start with AI consulting and grow from there.
Integrations, APIs and systems we work with daily
and anything with an API
On the intro call you talk directly to us.
30 minutes, no strings attached. An honest assessment, not a pitch.
How much AI is in use at your company today?
Orvus